The Bridal Lounge
Terms and Conditions of Sale
1. These are the terms and conditions on which you purchase, and we supply goods to you. We advise you to read the terms and conditions, taking particular attention to the highlighted sections.
2. Who we are. The Bridal Lounge, Suite 4, The Former Globe Hotel, Crane Street, Pontypool, Wales, NP4 6LY
3. We will accept your order when you sign our Order Form, at which point a contract will exist between you and us.
3.1. Where we supply you with the goods (“Goods” means any garment of clothing or ancillary item) immediately from stock, payment is made in full. Once you have signed to accept the dress and left the store, you have no right to return it later, and no refund will be given.
3.2. Where goods are ordered from our suppliers, you can pay a non-refundable 60% deposit or payment in full. We will not refund any money you have paid in advance for goods we have not yet provided, but we may agree not to pursue any further payments or balances owing.
3.3. If you wish to exercise legal rights to reject the goods, you must do so on the collection date. Once you have signed to accept the dress and left the store, you have no right to return it later, and no refund will be given. If the wedding is cancelled, the gown must be paid for in full and collected.
3.4. If you do not collect the goods within four weeks of the goods being received in the store, we will contact you for further instructions and charge you for storage costs of £30 a month. This must be paid on the collection of goods.
3.5. We advise all brides to take out adequate Wedding Insurance.
3.6. The price of the goods will be the price set out on the Order Form.
3.7. We accept debit card payments, Visa or MasterCard, cash or bank transfers.
3.8. You own the goods once we have received payment in full.
4. Goods are supplied subject to measurements we have taken from the person who is to wear the goods, at the time that the contract is entered into. We will discuss with the person who is to wear the goods, the most suitable size, considering information you give to us, such as any plan for the wearer of the goods to lose or gain any weight. Measurements may be unnecessary if standard-sized items are tried on and purchased from stock. We are not responsible for any change in the size and measurement of the individual who is to wear the goods between the date of the contract and the date of collection, or after the date of collection.
4.1 Our goods are standard-sized items (e.g., 8, 10, 12, etc.). Whilst they will be based upon any measurements taken, they are not made to measure. We only take measurements to indicate the closest suitable standard size for you and as a reference point for any future sizing issues. Measurements may be unnecessary if standard-sized items are tried on and purchased from stock. We do not offer an alterations service.
5. If you wish to change the goods you have ordered before they are collected, please contact us as soon as possible. We will let you know if the change is possible. If it is, we will let you know about any changes to the price, the timing for delivery, or anything else that would be necessary because of your requested change and ask you to confirm whether you wish to proceed with the change.
6. You must inform us of any changes to your address or contact details.
6.1 We do not deliver goods to you as all items must be thoroughly inspected before removal from our premises.
6.2 We are not responsible for delays outside our control. If an event outside our control delays delivery, we will contact you as soon as possible to let you know and take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay greater than 6 months from the date of order, you may contact us to end the contract and receive a refund for any goods you have paid for but not received.
7. Nobody else has any rights under this contract. The contract is between you and us, and no other person shall have any rights to enforce any of its terms.
7.1. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
7.2. Even if we delay enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things, and it will not prevent us from taking steps against you at a later date.
7.3. Which laws apply to this contract, and where you may bring legal proceedings. These terms are governed by English law. You can bring legal proceedings in the English and Welsh courts, and if you live in Scotland, you can bring legal proceedings in either the Scottish or the English/Welsh courts. You can bring legal proceedings to Northern Ireland or the English/Welsh courts if you live in Northern Ireland.